Policies

POLICIES
- Turn around/processing time is 7-14 business days.
- Once the package is out of our hands and in possession of the shipping company we no longer have control of it.
- We do not offer refunds. By reading and purchasing from this website/Eye Awaken you are agreeing to this. All sales are final.
- All of our items are made with intentions under moon cycles.
- Restock dates are typically 1-2 times a month.
Please understand when purchasing any products from us you have to use your own magic to bring your intentions or manifestations to life. You can fund full product descriptions under the product listing on the website.
TIPS FOR SAFETY BURNS
- Trim the wick and use a long match or lighter to light it.
- Do not burn the candle all the way down and always keep it in sight.
- Pick the perfect spot to enjoy the scent & burn no longer than 4 hours.
- Keep the wax pool free of wick trimmings, matches & debris at all times.
SHIPPING & RETURNS
- Eye Awaken does not accept any returns or exchanges.
- Eye Awaken does not accept any responsibility for any lost/stolen or misplaced packages. In this case, please be sure to contact your local post office/shipping carrier to file a claim. We will not reship or issue a refund if you enter the wrong shipping address. Please take your time and double check your shipping address is correct when ordering.